🛡️ Privacy Policy – TurtleWings

At TurtleWings, accessible from https://turtlewings.co.in, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of personal data:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely via Razorpay, PayPal, etc.)

• IP address and browser details

• Purchase history

• Feedback or communication messages

2. How We Collect Your Information

• When you place an order or register an account

• Through contact forms or subscriptions

• Automatically via cookies and analytics tools (e.g., Google Analytics, Facebook Pixel)

3. Use of Your Information

We use your data to:

• Process and fulfill your orders

• Provide shipping updates and support

• Send promotional offers (if subscribed)

• Improve our website and customer experience

• Prevent fraud and ensure platform security

4. Cookies and Tracking Technologies

We use cookies to:

• Maintain shopping cart sessions

• Track site usage and performance

• Deliver relevant ads via third-party platforms

You can choose to disable cookies in your browser settings.

5. Third-Party Disclosure

We may share your information with:

• Courier partners (e.g., DTDC, Delhivery, BlueDart)

• Payment gateways (e.g., Razorpay, Stripe, PayPal)

• Advertising platforms (e.g., Google Ads, Meta)
  All third parties are required to handle your data with the same level of confidentiality.

6. Data Retention

We retain your personal data only as long as necessary for legal and business purposes (e.g., tax compliance, dispute resolution, support).

7. Your Rights

You may:

• Request access to the data we hold

• Request correction or deletion of your data

• Opt out of promotional emails at any time

To make such a request, please contact us at support@turtlewings.co.in.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

9. Contact Us

For any privacy-related concerns, please email us at:
📧 support@turtlewings.co.in

📜 Terms & Conditions – TurtleWings

These terms and conditions govern your use of our website, https://turtlewings.co.in. By accessing or purchasing from our website, you accept these terms in full.

1. Definitions

• "Customer", "You", "Your" refers to the site user or buyer.

• "Company", "We", "Us", "TurtleWings" refers to our brand entity.

• "Product" refers to any item sold via TurtleWings.

2. Use of Website

By using our site, you agree not to:

• Use it for fraudulent activities

• Republish, resell, or exploit our content or images without written consent

• Post abusive or unlawful comments or reviews

3. Order Acceptance & Fulfillment

• All orders are subject to acceptance and availability

• We reserve the right to cancel or reject orders in cases of fraud, abuse, or stock issues

• Estimated delivery times are not guaranteed

4. Pricing & Payments

• All prices are listed in INR or USD, depending on your region

• Payments are securely processed through third-party gateways

• Prices may change without prior notice

5. Shipping & Returns

• We ship pan-India and internationally

• Once dispatched, tracking information will be shared

• Returns are only accepted for damaged or incorrect items. Custom products are not eligible for returns unless defective.

6. Intellectual Property

All content on TurtleWings, including product images, designs, and branding, is owned or licensed by us and protected under copyright laws.

7. User-Generated Content (Comments/Reviews)

• Comments must not be illegal, abusive, or infringe on any third-party rights

• TurtleWings reserves the right to remove any inappropriate content

• By posting content, you grant us the right to use and share it for marketing purposes

8. Hyperlinking to Our Website

The following may link to our site without prior approval:

• Government bodies

• Search engines

• News media

• Online directories
  Any other organizations must request approval via support@turtlewings.co.in.

9. Limitation of Liability

TurtleWings is not liable for:

• Errors in product information

• Delays or damages caused by courier partners

• Indirect losses due to product malfunction or unavailability

10. Governing Law

These terms are governed by and interpreted according to the laws of India, and disputes will be resolved under the jurisdiction of courts in Nashik, Maharashtra.